Frequently Asked Questions
Everything you need to know about your Shen Yun Collections experience.
What is the inspiration behind Shen Yun Collections apparel?
Our collections are inspired by 5,000 years of traditional culture, blending classical aesthetics with modern fashion to create pieces that are both elegant and timeless.
How do I determine my correct size?
Each product page features a detailed size guide. Since many of our designs offer a tailored fit, we recommend measuring yourself and comparing it to our charts before purchasing.
What is your return and exchange policy?
We offer a 30-day return policy for items in their original, unworn condition with all tags attached. Please note that certain limited-edition items may have specific return restrictions.
How long will it take to receive my order?
Standard shipping typically takes 5-7 business days within the continental United States. International shipping times vary by destination and usually range from 10-20 business days.
How should I care for my Shen Yun silk scarves and garments?
To preserve the vibrancy and delicate texture of our fabrics, we recommend dry cleaning or gentle hand washing with cold water and a silk-friendly detergent.
Do you offer international shipping?
Yes, we ship to most countries worldwide. Shipping costs and estimated delivery times will be calculated at checkout based on your specific location.